Backup servers
CompSniper runs on backup servers. If our main server goes down, a backup takes over within 60 seconds. No action from you, and your app keeps working.
Reliability and support · updated October 2026
Built to stay up.
Here when you need us.
Is CompSniper reliable?
Yes. CompSniper runs on backup servers. If our main server goes down, a backup takes over within 60 seconds, with no action from you. Your API keys, plan and data carry over, and your app keeps working. Our support team is available 7 days a week and replies within 5 minutes.
Support 7 days a week
We are available when you need us. Email [email protected] and get a reply within 5 minutes, any day of the week.
Updates without downtime
New versions go live while the current one keeps serving, so improvements never take the API offline. Failed requests are never charged.
Questions
Reliability and support FAQ
Is CompSniper reliable enough to build my app on?+
Yes. CompSniper runs on backup servers. If our main server goes down, a backup takes over within 60 seconds, with no action from you. Your app keeps calling the same API at api.compsniper.com with the same key, and our support team is available 7 days a week.
What happens if CompSniper's server goes down?+
A backup server takes over automatically within 60 seconds. You do not need to change anything: same API address, same API keys, same plan. Your app keeps working.
Is my data backed up?+
Yes. Your account, API keys, plan and usage are kept on our backup servers, and everything is also backed up offsite every night.
How fast does CompSniper support reply?+
Within 5 minutes. Email [email protected] and a real person from the team that builds the API replies.
Is CompSniper support available on weekends?+
Yes. Support is available 7 days a week, weekends included, with replies within 5 minutes.
Do I pay for failed requests?+
No. Failed requests are never charged against your plan.
Build on an API that stays up
Backup servers, support 7 days a week. Start with 100 free requests a month, no credit card.